urfussc asked:


My refrigerator is 3 years old, for about a month is has had a buildup of water in the bottom of the frig and on the shelves inside. I don't see a leak, I just see the accumulation of water. I would think a 3 year old refrigerator should not be going bad. what do you think could be the problem?

Michael

ABC asked:


We have had problems with our refrigerator for a while.

The freezer didn't seem to be working properly. The ice cream turned "soupy". The meat in the refrigerator seemed to go bad.

The repair man is here now.

He said the computer chip for the defrosting system was broken.

He showed the accumulation of ice on the back of the freezer. He is using a hair dryer to melt it.

He showed me the computer chip. Said after 6 years anything is liable to happen, just like if a laptop had a problem.

He took out the computer chip and showed it to me. Said he's sending it in to the manufacturer.

The manufacturer sent his company to my house. It costs $65 for him to walk through the door. Plus, whatever repairs.

What questions should I ask? Is he telling the truth?
By the way, we have a Jenn-Air refrigerator.

Jon